Who We Are

We are your local partners, dedicated to navigating your NDIS journey with clarity, compassion, and care.

HOW IT ALL STARTED

Leading From The Heart

For Jacqui, EYC is a personal mission coming to life from both professional experience and first-hand understanding gained through raising her sons.

This lived experience provides a practical insight into the challenges participants and families can face when navigating the NDIS, and continues to inform EYC’s approach to delivering supports that are clear, person-centred, and grounded in real-world needs.

From its beginnings in Newcastle, EYC has grown to support participants across the Hunter region and remote communities nationwide, with a focus on ensuring access to quality support regardless of location.

ABOUT US

At EYC, we believe that navigating the NDIS should never feel like a solo journey. Like a lighthouse providing safety and direction, our role is to guide you through the complexities of the system so you can focus on what matters most… living your life.

Deeply rooted in the Newcastle and Hunter communities, we are an independent team that values genuine connection. We take the time to listen, understand your goals, and walk beside you every step of the way.

98%

Participant satisfaction

1,200+

Plans supported

8 Years

Supporting our community

100% Independent

Your goals come first

Empowerment

Your goals, your plan, your choice

We believe you are the expert in your own life. Our job isn’t to take over; it’s to provide the tools, knowledge, and connections you need to take the lead. We ensure you understand every aspect of your plan so you can make informed decisions that shape your future.

Your voice

Everything we do starts with you

You are at the centre of every conversation. We advocate fiercely to ensure your voice is heard, respected, and valued by providers and the NDIS. Whether it’s a planning meeting or a daily check-in, we ensure your preferences always come first.

Committed

We stand by our word, our work, and our people

We are the team that has your back when it feels like no one else does. We are ethical, loyal, and willing to go the extra mile to find sustainable solutions. When we say we will do something, you can trust that it will get done.

Our Mission & Vision

OUR MISSION

To provide ethical, transparent, and personalised Support Coordination that simplifies the NDIS for our community. We strive to be a steady guide, helping participants implement their plans with confidence and creating a safety net of trust and support.

OUR VISION

A community where every individual feels empowered to exercise their choice and control. We envision a future where navigating the NDIS is accessible to all, and every participant has a voice that is heard, valued, and respected.